A clear emphasis on customer service has helped Gold Coast Protec distributor, Bristol Tweed Heads, set new records.

Despite the challenges of operating in one of the country’s most competitive markets, AAJ Automotive Paint Supplies, in the Punchbowl suburb of Sydney, is carving a healthy niche for itself. Owner, Joe Yaghi, says that setting up the business as a Protec Select Distributor was an easy choice.

When a business can trace its history back well over a century and it’s heading into the fifth generation of family operation you can guarantee plenty of attention has been paid to the finer details of customer service. Indeed, it’s a company policy of “customer first, second and third” that helps make Gilbert Motors a classic, long-lived, family owned, local business in every sense of the word.